Frequently Asked Questions
Where are the vehicles supplied from?
All vehicles are supplied through the manufacturer’s UK dealer networks
Do the vehicles carry warranty?
They come with the full UK manufacturer’s warranty. This is supplied directly from the manufacturers and the same as if you had purchased your vehicle from a main dealer.
Is Roadside Assistance Included?
Yes – Depending on the manufacturers terms you will get a minimum of 12 months and a maximum of 3 years. In the event of a breakdown you would contact the number provided in the documentation. This is supplied directly from the manufacturers and the same as if you had purchased your vehicle from a main dealer.
Is car insurance included in the lease/contract hire?
No you would need to obtain fully comprehensive insurance prior to the delivery of your vehicle.
Delivery & Collection?
FREE Delivery is included with all our vehicles and at the end of the contract in almost all case the vehicle will be collected.
Is Road Fund Licence Included?
Road fund license is included in the monthly cost for the duration of the contract.
What is the initial payment?
We are able to offer contract hire and lease deals with no initial payment but typically we require 3 payments up front. Larger initial payments can be made which will reduce your monthly payments.
How long is the Term?
Platinum Funding can offer contract hire and lease deals over a term ranging from 12 months to 60 months.
The end of the contract?
At the end of the contract you can extend the contract, hand the vehicle back or purchase the vehicle directly from the finance company. Usually we will contact you a few months before the contract end and you can at that point choose a new vehicle or let us know your intentions.
Can the mileage be changed?
Adjusting the agreed mileage can be carried out on contract hire agreements whether you have exceeded or running behind the mileage limit. This does not apply to personal and all regulated contracts. Please contact for details.
What if I exceed the mileage on the contract?
If you exceed the agreed mileage then this would be charged at the excess mileage price e.g if you covered 1000 miles over the agreed limit and the excess charge was 5p per mile then you would be expected to pay £50.00
What happens if I want to end the lease early?
Contact Platinum Funding to request an early termination quotation